Change Management Foundation & Practitioner Overview
Change Management Foundation and Practitioner Course Outline
Chapter 1: Change Management Perspective
- Change and the Individual
- Learning New Skills
- Models of Individual Change
- Motivation – What Drives and Motivates People?
- Systematic Differences Between People
- Organizational Metaphors
- Organizational Culture
- Models of the Change Process
- Emergent Change
- Key Roles in Organizational Change
Chapter 2: Change and the Organization: Defining Change
- Drivers for Change
- Cascading Decisions and Designs
- Portfolio, Programs, and Projects
- Developing Vision
- Viewpoints and Perspectives
- Writing a Vision Statement
- Vision Statement Pitfalls
Chapter 3: Benefits Management
- Benefits Management – Objectives
- Benefits Management – CSF
- Principles and Processes
Chapter 4: Stakeholder Engagement
- Leadership and Engagement
- Principles
- Stakeholders
- Segmenting Stakeholders
- CPIG Segmentation
- Stakeholder Personas
- Example Persona
- Empathy Mapping
- Stakeholder Radar
- Segmenting and Populating the Stakeholder Radar
- Managing Relationships and Mobilizing Stakeholders
- Rogers’ Innovation Adoption Model
- Listening and Mobilization
- Lead with Meaning and Emotion
- Influencing Through Demonstration
Chapter 5: Communication
- Cognitive Biases
- Feedback Mechanisms
- Communication Approaches and Methods
- AIDA
- Sponsors and Leaders of Change
- Factors to Encourage Engagement
- Barriers to Effective Communication
- Communication Effectiveness
- Appealing to Hearts and Minds
- Using Stories to Engage People
- Communication Channels
- ‘Lean’ or ‘Rich’ Communication
- Fostering Collaboration
- Using Social Media
- Effective Communications
- Communication Planning Framework
- Communication Strategy
- Communication Plan
Chapter 6: Change Impact
- Change Impact, Risk, and Continuity Model
- Categorizing Change Impacts
- Key Inputs
- McKinsey 7S Model
- Gap Analysis
- Stakeholder Impact Assessment
- Change Severity Assessment
Chapter 7: Change Readiness
- Working with Individuals in Major Changes
- Building Organizational Readiness for Change
- Preparing for Resistance
Chapter 8: Education and Learning Support: Training Planning
- Key Principles of Learning
- Defining What is to be Learned?
Chapter 9: Project Management - Change Initiatives, Projects, and Programs
- Overview
- Decisions and Designs
- Project Environment
- Project Methodologies
- Identifying Key Roles and Owners
- Change Delivery Plan
Chapter 10: Sustaining Change
- Levers and Leverage
- Types of Levers
- Environmental Levers
- Leadership Levers
- Organizational Development Levers
- Kelman’s Three Levels of Adoption
- Tipping Point and Critical Mass
- Reinforcing Systems – Vicious and Virtuous Cycles
- Levels of Adoption and Critical Mass
- Three Reinforcing Systems
Who should attend this Change Management Foundation & Practitioner Course?
The Change Management Foundation & Practitioner Course in the United States provides delegates with a comprehensive understanding of the principles, processes, and techniques used in managing change within organizations. The professionals who can benefit from attending the course are as follows:
- Aspiring and current Change Managers
- Project Managers
- Business Analysts
- Operational Managers
- Senior Executives
- Program Managers
- Risk Managers
Prerequisites of the Change Management Foundation & Practitioner Course
There are no formal prerequisites for attending this Change Management Foundation & Practitioner Course.
Change Management Foundation and Practitioner Course Overview
Change is the only constant in today's dynamic organizational landscape. Organizations continually evolve and adapt to stay competitive and relevant. Managing this change effectively is paramount, making Change Management an indispensable discipline. Proficiency in Change Management is crucial for professionals across industries, including Project Managers, HR Professionals, Team Leaders, and Organizational Strategists. Change, whether in processes, structures, or culture, can be met with fear and resistance.
Change Management Foundation and Practitioner Training Courses in the United States offer individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the skills to navigate and lead change processes successfully. This Change Management Foundation and Practitioner Training Course in the United States offers individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the skills to navigate and lead change processes successfully.
This intensive 5-day Change Management Foundation and Practitioner Training Course in the United States immerses delegates in a comprehensive exploration of Change Management. They will learn how to navigate change before, during, and after implementation, addressing challenges and leveraging opportunities effectively. The training is divided into two parts, with the first three days dedicated to the Change Management Foundation segment and the remaining days focused on the Change Management Practitioner section.
Course Objectives:
- To understand the different phases of the Change Management process
- To identify and manage resistance to change
- To learn how to communicate effectively with stakeholders
- To build a sense of urgency for change
- To develop and implement a Change Management plan
- To sustain change of various types in organizations
Upon completion of this course in the United States, delegates will gain a deep understanding of change management concepts and practical strategies. They will be equipped to lead their teams through successful transitions, mitigate resistance, and contribute positively to organizational growth and adaptability.
What’s included in this Change Management Foundation & Practitioner Course?
- Change Management Foundation Examination
- Change Management Practitioner Examination
- World-Class Training Sessions from Experiences Instructors
- Change Management Foundation Certificate
- Change Management Practitioner Certificate
- Digital Delegate Pack
Change Management Foundation Exam Information
The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes.
- Question Type: Multiple Choice
- Total Questions: 50
- Total Marks: 50 Marks
- Pass Mark: 50%, or 25/50 Marks
- Duration: 40 Minutes
- Mode of Examination: Online
- Open Book/ Closed Book: Closed Book
Change Management Practitioner Exam Information
The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain.
- Question Type: Objective Testing
- Total Questions: 4
- Total Marks: 80 Marks
- Pass Mark: 50%, or 40/80 Marks
- Duration: 150 Minutes
- Mode of Examination: Online
- Open Book/ Closed Book: Open Book
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Foundation & Practitioner. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Change Management Foundation & Practitioner, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
Linda was fabulous. She made the course material very relatable and easy to understand. I cannot wait to get started.
Gladys Okeyinfu
Linda was fantastic, clearly very knowledgeable in her field, and passionate about the topic of Change Management..
Hannah Mills
Linda McN was a great trainer - brought the content to life and conveyed it very effectively, engaged well with the group, and I felt well prepared for the exams.
Michael Gaffney
Change Management Foundation & Practitioner FAQs
These Change Management Courses equip individuals with essential Change Management Skills to effectively manage and implement change within organisations. It covers key principles, processes, and strategies to enhance successful change initiatives, ensuring minimal disruption and maximum benefit.
A change management practitioner facilitates organisational transitions by developing strategies, supporting individuals, and ensuring successful implementation of change initiatives. They analyse impacts, communicate effectively, and train employees to adapt to new processes, enhancing overall efficiency and morale.
APMG certification is valuable for professionals seeking to enhance their skills and credibility in project management and related fields. It is globally recognised; boosts career prospects and demonstrates a commitment to high standards and continuous improvement.
Yes, APMG is recognised in the United States as a reputable accreditation and certification body, offering internationally recognised qualifications and certifications for professionals in various fields, including project management, IT, and change management.
Yes, Change Management Certification is worth it as it enhances your ability to lead and manage organisational change effectively, increases your job prospects, and boosts your earning potential by equipping you with valuable skills sought by employers.
Yes, this Change Management Course is accredited by APMG International. This accreditation ensures that the course meets high standards and provides valuable certification recognised globally for professionals in Change Management.
The Foundation level focuses on basic understanding and terminology, providing a solid grasp of core principles and methodologies. The Practitioner level emphasises practical application, advanced techniques, and decision-making skills, enabling proficient management and execution of projects or tasks.
The objective of these Change Management Foundation and Practitioner Courses is to equip delegates with the essential knowledge, tools, and techniques to effectively manage and lead change initiatives within organisations. It covers the principles of Change Management, stakeholder engagement, communication, and the practical application of Change Management processes.
The entry criteria for these Change Management Courses require no formal prerequisites. However, it is beneficial for participants to have a basic understanding of Change Management concepts and practices. This course is ideal for individuals involved in organisational change, including managers, consultants, and project leaders.
The training curriculum includes popular frameworks and methodologies such as Agile, Scrum, Lean, Six Sigma, PRINCE2, ITIL, PMP, and Waterfall. Each framework is tailored to different Project Management needs, ensuring a comprehensive understanding and practical application for diverse project environments.
To register for the APMG Change Management Foundation & Practitioner Course, visit our website. Navigate to the course page, select your preferred date and location. Follow the prompts to complete your registration and payment process. For assistance, contact their customer support.
The Change Management Training is structured into two parts: the Foundation segment covers the principles and techniques of Change Management, while the Practitioner segment focuses on applying these concepts to real-world scenarios. It includes lectures, interactive sessions, case studies, and exams for certification.
The Knowledge Academy offers training through various formats: online courses for flexible learning, in-person classes for hands-on experience, and a blended approach combining both methods. This ensures that learners can choose the format that best suits their needs and preferences for effective learning outcomes.
The Knowledge Academy's training is designed to be universally applicable across various sectors, providing foundational skills and specialised knowledge. While some courses cater to specific industries, the majority are versatile, equipping professionals with competencies that are valuable and transferable across different fields and organisational contexts.
Yes, the training concludes with a test or evaluation to assess the participants' understanding and knowledge gained during the course. This ensures that the learners are adequately prepared to apply the skills and concepts in real-world scenarios effectively. Successful completion often leads to certification.
Change Management and Project Management are interconnected, as successful projects often involve changes. Change Management ensures smooth transitions by addressing the human aspect of change, while Project Management focuses on planning, executing, and completing projects. Together, they enhance project outcomes by managing both technical and people-related challenges.
Popular Change Management tools used in organisations include Prosci ADKAR, Kotter’s 8-Step Change Model, Lewin’s Change Management Model, ChangeGear, and Jira. These tools help manage transitions by providing frameworks for planning, implementing, and monitoring change, ensuring successful adaptation and minimising resistance.
Yes, this Change Management Training is recognised globally. It equips professionals with essential skills for managing and implementing change effectively in organisations. This certification is widely respected, enhancing career prospects in various industries by validating expertise in Change Management practices.
This Change Management Training discusses successful Change Management case studies such as the restructuring of IBM, Toyota's Lean manufacturing transformation, and Kotter's 8-Step Process at General Electric. These examples highlight practical applications of learned principles like stakeholder engagement, clear communication, and adaptive strategies to manage organisational change effectively.
The Change Management Foundation Course covers tools and techniques such as stakeholder analysis, change impact assessments, organisational readiness surveys, force field analysis, and readiness checklists. These tools help evaluate the organisation's preparedness for change, identify potential resistance, and develop strategies to manage transitions effectively.
Yes, this Change Management Training includes various case studies. These case studies are designed to illustrate real-world applications of Change Management principles, providing participants with practical insights and examples of how to effectively manage change within organisations.
The Change Management Foundation syllabus covers the principles of change, organisational change, Change Management roles, and techniques. The Practitioner level delves into applying these principles in real-world scenarios, managing stakeholders, planning and implementing change, and evaluating its impact.
Who is the ideal candidate for the APMG Change Management Foundation and Practitioner Course Online?
The ideal candidate for the APMG Change Management Foundation and Practitioner Course Online is a professional involved in change initiatives, including Project Managers, Change Managers, and HR professionals. It is also suited for individuals seeking to develop their skills and knowledge in managing organisational change effectively.
Yes, you can access the course materials even after completion of the course.
The Change Management Foundation and Practitioner Certification exam typically has no formal prerequisites. However, a basic understanding of Change Management concepts and some experience in a change-related role can be beneficial. It is also recommended to complete an accredited training course before attempting the exam.
Post-training support includes access to online forums, additional learning materials, mentorship programs, and follow-up webinars. Delegates can also benefit from personalised coaching sessions and exclusive Change Management Resources such as case studies and best practice guides to reinforce their learning and practical application.
To pass in the Change Management Certification exam, study the official syllabus thoroughly, practice with sample papers, attend training courses, and understand key concepts like stakeholder management, communication planning, and change impact assessment. Focus on applying theories in practical scenarios and managing time efficiently during the exam.
The pass mark for the Change Management Foundation exam is 50%, meaning you need to correctly answer at least 25 out of 50 questions. For the Practitioner exam, the pass mark is 50%, requiring at least 40 correct answers out of 80 questions.
Change Management is for professionals leading organisational change, including Managers, Team Leaders, HR Specialists, and Project Managers. It benefits anyone responsible for implementing change, ensuring smooth transitions, and minimising resistance. It's essential for those aiming to enhance organisational effectiveness and adapt to evolving business environments.
Change Management has roots in the early 20th century, evolving through organisational development studies. Kurt Lewin's 1940s change model laid the foundation, followed by the 1980s focus on organisational behaviour. The 1990s saw formal methodologies like ADKAR emerge, shaping modern Change Management practices aimed at smoothly transitioning individuals and organisations through change.
Yes, the Change Management Foundation and Practitioner Training does not expire. Once you have passed the exams, your certification is valid for life. However, staying updated with the latest methodologies and practices is recommended to ensure continued competence in the field.
Common interview questions for a Change Management role include asking about a successful change initiative you've led, how you handle resistance to change, the strategies you use for stakeholder engagement, and examples of challenging change projects and how you managed them.
The highest salary for a Change Management Foundation & Practitioner professional in the United States can reach up to £96,162 per year. This figure varies based on factors such as experience, location, and the specific employer
The APMG Change Management Foundation and Practitioner Course enhances professional development and career advancement in the United States by equipping individuals with essential skills to manage and implement change effectively. It increases employability, opens up leadership opportunities, and supports career progression in various industries by demonstrating expertise in Change Management.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this APMG Change Management Foundation and Practitioner Training Course.
The training fees for Change Management Foundation & Practitioner certification in the United States starts from $4795
The Knowledge Academy is the Leading global training provider for Change Management Foundation & Practitioner.
Please see our Change Management Certification courses available in the United States
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We are accredited by APMG for our Change Management training courses
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High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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