Course information

PMP® Certification Training Course Outline

Lesson 1: Business Environment

Topic A: Foundation

  • Project
  • Evolution of Project Management
  • Project Management Office (PMO)
  • OPM: A System for Value Delivery 
  • Projects, Programs, Portfolios
  • Organisational Structures
  • Project Management Principles
  • Agile 
  • Agile Manifesto for Software Development
  • Principles Behind the Agile Manifesto
  • Agile: The “Far Side” of Adaptive Approaches
  • Tailor Projects to Contexts
  • Tailor Hybrid Approaches, Processes, Practices and Methods 

Topic B: Strategic Alignment

  • PMI Talent Triangle®
  • Strategic Alignment and Business Management Skills 
  • Organisational Influences 
  • Get to Know the External Business Environment 
  • Internal Business Environment Factors
  • OPAs and EEFs 
  • Activity

Topic C: Project Benefits and Value

  • Business Value 
  • Examine Business Value
  • Types of Business Value
  • Needs Assessment 
  • Business Documents
  • Benefit Measurement Methods 
  • Project Selection Using Present Value (PV) and Net Present Value (NPV)
  • How OKRs Help Deliver Business Value? 
  • Incremental Value Delivery

Topic D: Organisational Culture and Change Management

  • Change Management
  • Manage Organisational Change Impacts on Projects
  • Get to Know Organisational Cultures and Styles 
  • Risk, Culture and Change in Organisations
  • Change Management Framework
  • Actions to Support Change 
  • Plan for Change

Topic E: Project Governance

  • Project Governance
  • Governance in Adaptive Projects 
  • Governance Board 
  • Governance Defines Escalation Procedures 
  • Governance and Life Cycles 
  • Project Phases
  • Apply Governance to Predictive Project Phases 

Topic F: Project Compliance

  • Compliance
  • Compliance Requirements 
  • Compliance Categories Classification 
  • Compliance Threats 
  • Treat Compliance as a Project Objective
  • Best Practice 
  • Activity

Lesson 2: Start Project

Topic A: Identify and Engage Stakeholders

  • Typical Project Stakeholders
  • Stakeholder and Communications Management
  • Stakeholder Identification
  • Assess Stakeholders
  • Create the Stakeholder Register
  • Know Your Stakeholders
  • Directions of Influence
  • Salience Model
  • Stakeholder Perceptions
  • Capture Stakeholder Feedback and Perceptions
  • Plan to Communicate with Stakeholders
  • Communication Requirements Analysis
  • Communication Methods and Technologies
  • Communication Methods
  • Communication Challenges and Considerations
  • Communication Model
  • Stakeholder Engagement Strategy

Topic B: Form the Team

  • Create a Collaborative Team Culture
  • Project Team Formation  
  • Project Manager Role in Adaptive Teams
  • Hybrid Team Formation
  • Project Team Composition
  • Project Team Roles
  • Identify Project Resource Requirements
  • T-Shaped People and Self-Organising Teams
  • Diversity, Equity and Inclusion Standards
  • Experts and Expert Judgment
  • Focus on Team Strengths
  • Team Norms
  • PMI® Code of Ethics and Professional Conduct
  • Team Charter and Ground Rules
  • Team Communication
  • Colocated, Virtual or Both?
  • Virtual Team Challenges
  • Running Virtual Teams
  • Address Virtual Team Member Needs

Topic C: Build Shared Understanding

  • Seek Consensus for the Project Among the Team and Stakeholders
  • Building a Shared Understanding
  • Project Vision Statement
  • Holistic Understanding of the Project
  • How to Create Holistic Understanding of the Project
  • Refer to Business Case and Business Needs
  • Negotiate and Agree on Project Success Criteria
  • Help Everyone Understand the Vision
  • Got Agreement on the Project Agreements?
  • Project Charter

Topic D: Project Approach

  • First, Understand How and Why Approaches Differ
  • Tailored Development Approaches
  • Project or Product?
  • Life Cycle and Development Approach
  • Predictive Life Cycle
  • Adaptive Life Cycle
  • Cadence
  • Development Approach and Life Cycle Terminology
  • Hybrid Life Cycle and Development Approach
  • Hybrid Project Approaches
  • What Can Be Tailored?
  • Development Approaches
  • Assess Complexity
  • Suitability Filter
  • Scrum
  • Scrum Ceremonies
  • Agile Ceremonies

Lesson 3: Plan the Project

Topic A: Planning Projects

  • Planning Starts with a Project Management Plan
  • Project Documents
  • Collaborative Planning

Topic B: Scope

  • Adaptability and Resilience in Planning
  • MVP or MBI?
  • Product Roadmap
  • Milestones
  • Requirements
  • Document Requirements
  • Requirements Management Plan
  • Types of Requirements
  • Collect Requirements Process
  • Data Gathering
  • Represent Data
  • Context Diagrams
  • Prototyping
  • Scope Management Plan
  • Project Scope Statement
  • Scope Planning
  • Create the Work Breakdown Structure (WBS)
  • Decompose Work in the WBS
  • WBS Dictionary
  • Scope Baseline
  • Don’t Forget to Plan for Transitions / Handovers
  • Scope Planning in Adaptive Environments
  • Release and Iteration Planning
  • Backlogs
  • User Stories, Story Maps, Roadmaps
  • Prioritise and Refine the Backlog

Topic C: Schedule

  • Schedule Management Plan
  • Schedule Management Plan Components
  • Start with Benchmarks and Historical Data
  • Hybrid Schedules
  • Predictive Schedule Planning
  • Break Down Project Activities
  • Activity Dependency Types
  • Precedence Relationships
  • Activity Duration Estimate Terminology
  • Critical Path Method
  • Network Diagram with Date and Dependencies
  • Project Schedule
  • Schedule Presentation Formats
  • Resource Optimisation
  • Schedule Compression Techniques
  • Schedule Baseline
  • Special Intervals
  • Schedule Management in Adaptive Environments
  • Working with Features
  • Agile Release Planning
  • Definition of Ready (DoR) and Definition of Done (DoD)
  • Reprioritise Sprint / Iteration Backlog
  • Hybrid Scheduling Models

Topic D: Resources

  • Resource Management Plan
  • Assign Resources and Allocate Responsibilities
  • Use Resource Calendars
  • Responsibility Assignment Tools
  • Adaptive Resource Planning
  • Filling Resource Needs
  • Plan the Procurement Strategy
  • Procurement Management Plan
  • Procurement Documents
  • Formal Procurement Processes
  • Source Selection Criteria
  • Qualified Vendors
  • Contracts
  • Types of Contracts
  • Components of Contracts

Topic E: Budget

  • Budget Planning
  • Predictive Budget Planning
  • Check with Organisation
  • Historical Data
  • Project Budget
  • Budget Considerations

Topic F: Risks

  • Risk
  • Project Risks
  • Create Risk Strategy
  • Define and Refine Risk Management Approach
  • Inherent Risk
  • Risk Identification Techniques
  • Risk Breakdown Structure
  • Assess Risks
  • Probability and Impact Matrix
  • Quantitative Risk Analysis Methods
  • Risk Response
  • Plan Risk Response
  • Risk Response Strategies

Topic G: Quality

  • Quality
  • Stakeholder and Customer Expectations of Quality
  • Quality Management Plan
  • Compliance Requirements
  • Quality Standards and Regulations
  • Discussion
  • Quality Metrics, Checklists, and Processes
  • Quality Methods for Continuous Improvement

Topic H: Integrate Plans

  • Integrating Plans
  • Change Control
  • Plan for Complexity and Change
  • How to Approach Complex Plans?

Lesson 4: Lead the Project Team

Topic A: Craft Your Leadership Skills

  • Power Skills
  • Guidelines for Developing Inclusive Leadership Competencies
  • Leadership Skills and Competencies
  • Interpersonal and Team Skills
  • Leadership Styles
  • Leadership Management
  • Servant Leadership
  • Adopt a Growth Mindset
  • Team-Building
  • Balance Team Tone with Sense of Urgency
  • Virtual Team Member Engagement
  • Virtual Team Best Practice

Topic B: Create a Collaborative Project Team Environment

  • Where and How the Team Works?
  • “Agile” Space for Hybrid Teams
  • Work Information Management Systems
  • Information Storage and Distribution  Good Practices
  • Standardise Artifacts
  • Tailor Artifacts
  • Maintain Artifacts
  • Version Control

Topic C: Empower the Team

  • Empowerment, Unity, Autonomy
  • Support Diversity, Equity & Inclusion (DE&I)
  • Create Psychological Safety and Embrace Diversity
  • Motivational Theories and Approaches
  • McGregor’s Theory X and Theory Y
  • Uphold Team Charter and Ground Rules
  • Use Rewards and Recognition
  • Decision-Making
  • Display Task Accountability

Topic D: Support Team Member Performance

  • Manage and Lead
  • Assess Team Member Performance
  • Performance Assessment Tasks
  • Personality Indicators
  • Use Personality Research to Coach Team Members
  • Emotional Intelligence
  • Empathy
  • Social Skills

Topic E: Communicate and Collaborate with Stakeholders

  • Monitor Stakeholders  and Their Engagement
  • Managing Project Communications
  • Reports and Formal Communication
  • How to Collaborate?
  • Use Information Radiators
  • Collaboration Activities
  • Communicate and Collaborate to Negotiate
  • Meetings
  • Stakeholder Engagement Assessment Matrix (SEAM)

Topic F: Training, Coaching and Mentoring

  • Foster a Knowledge-Sharing Culture
  • How to Acquire Required Competencies?
  • Plan for Training, Coaching and Mentoring
  • Know the Value of Training, Coaching and Mentoring
  • Training, Coaching and Mentoring Discussion
  • Elements of Training
  • Coach Teams and Individuals in Project Management
  • Self-Organising Teams Collaborate and Learn
  • Measure Training Outcomes
  • Maintain Mentorships

Topic G: Manage Conflict

  • Why Conflict Management Matters?
  • Causes of Conflict
  • Conflict as Part of Team Culture
  • How to Handle Conflict?

Lesson 5: Support Project Team Performance 

Topic A: Implement Ongoing Improvements

  • Continuous Improvement (CI)
  • Kaizen
  • Assess Current CI Methods
  • Conduct Retrospectives
  • Improve Your Improvement Methods
  • Update Processes and Standards
  • Interactive/Discussion
  • Lead with an Improvement Mindset

Topic B: Support Performance

  • Project Team Leadership Objectives
  • Manage with Objectives, Tolerances, Thresholds
  • Optimise Communication
  • Use Feedback to Support High Performance
  • Support Team Task Accountability
  • Show Roles and Responsibilities
  • Curate Knowledge as an Asset
  • Incorporate Knowledge Transfer Opportunities
  • Knowledge Management
  • Learn the Right Way to Motivate Your Team
  • Continuously Realign Team Efforts with Value Delivery
  • Check on Artifact Maintenance

Topic C: Evaluate Project Progress

  • Guidelines to Measuring Performance
  • Report on Performance
  • Schedule Management Tools
  • Visualise Performance
  • Information Radiators
  • Task Board
  • Estimate Velocity
  • Continuous Flow Approaches
  • Budget Challenges
  • Earned Value Management (EVM)
  • EAC/ETC Analysis
  • EVM
  • Manage and Lead Resources
  • Physical Resource Management
  • Update Resource Allocation
  • Handle Contract Changes and Disputes
  • Quality Management Guidelines
  • Quality Audit
  • Control Quality Tools
  • Control Quality Process
  • Data Visualisation
  • Data Visualisation Quality Tool
  • Ensure Quality of Processes and Product
  • Verify Deliverables
  • Evaluate and Manage Risk
  • Monitor Risks
  • Review Reserves
  • Risk Register
  • Interactive/Discussion
  • Manage Compliance as the Highest Priority
  • Examine Business Value

Topic D: Manage Issues and Impediments

  • Issue or Impediment? Just Solve the Problem
  • Risks and Issues
  • Issues
  • Issue Resolution
  • Discover and Solve Impediments Using Scrum
  • Remove Impediments
  • Discussion

Topic E: Manage Changes

  • Interactive and Discussion
  • Causes of Project Changes
  • Be a Changemaker and a Change Leader
  • Monitor the External Business Environment
  • Change Requests
  • Change Control Systems
  • Manage Contract Changes and Resolve Problems
  • Contract Change Control System
  • Types of Contract Changes
  • Legal Concepts When Managing Disputes
  • Process, Adjudicate and Communicate Claims
  • Update Project Management Plan

Lesson 6: Close the Project Phase 

Topic A: Project/Phase Closure

  • Why Projects or Phases Close?
  • Transitions
  • Transition / Handover Readiness
  • Transition / Handover Activities
  • Interactive / Activity
  • Paying and Closing Contracts
  • Finalising Contracts

Topic B: Benefits Realisation

  • Early and Long-Term Benefits Realisation
  • Benefits Management Plan

Topic C: Knowledge Transfer

  • Knowledge Management During Closing
  • Conduct Project Retrospective
  • Finalise Lessons Learned
  • Consolidating Lessons Learned

 

PMP is a registered trademark of the Project Management Institute, Inc.

PMI is a registered trademark of the Project Management Institute, Inc.

PMBOK is a registered trademark of the Project Management Institute, Inc.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

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Who should attend this PMP® Certification Training Course?

This PMP® Certification Training Course is suitable for anyone who is interested in project management roles or for those who want to enhance their knowledge and skills in managing projects. However, this PMP® Course will be more beneficial for:

  • Project Managers
  • Team Members
  • Business Analysts
  • Program Managers
  • Project Analysts
  • IT Project Managers
  • Project Schedulers

Prerequisites of the PMP® Certification Training Course

To attend this PMP® Certification Training Course, make sure you meet one of the following sets of PMP Certification requirements: 

  • Four-Year College / University Degree 
  • 36 months of experience leading projects within the past eight years 
  • 35 hours of project management education/training or CAPM® certification 

or

  • High School or Secondary School Diploma 
  • 60 months of experience leading projects within the past eight years 
  • 35 hours of project management education/training or CAPM® certification

PMP® Certification Training Course Overview

PMP®, which stands for Project Management Professional, is a globally recognised certification that validates an individual's knowledge and skills in project management. PMP® Certification is highly valued in the field of project management as it establishes a framework for professionals to plan, execute, monitor, control, and close projects.

Studying this PMP® Certification training provides knowledge and prepares individuals to excel in the PMP Certification Exam and project management careers. This PMP Certification Training helps organisations improve project success rates, increase productivity, and enhance project delivery capabilities. Pursuing this PMP Training equips you with the necessary skills, methodologies, and confidence to pursue the PMP Certification and excel in project management roles.

The Knowledge Academy’s 5-day PMP® Certification Training course provides individuals with a solid foundation in project management, practical tools, and strategies to succeed in their professional project management endeavours. During this PMP® Training, delegates will learn about strategic alignment and the role of project management in delivering business value.

Course Objectives  

  • To gain the knowledge and skills required to successfully manage projects
  • To enhance the ability to align projects with organisational objectives
  • To develop the leadership skills necessary for project team management
  • To proficiency in applying project management tools and techniques
  • To learn about industry-leading project management methodologies
  • To identify and mitigate project risks, ensuring successful project delivery

After attending this PMP Certification Course, delegates will be able to apply project management principles and methodologies to plan, execute, and control projects effectively. They will also be able to develop comprehensive project management plans, including scope, schedule, resource, risk, and quality management.

PMP is a registered trademark of the Project Management Institute, Inc.

PMBOK is a registered trademark of the Project Management Institute, Inc.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

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What’s included in this PMP® Certification Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • PMP® Certificate
  • Digital Delegate Pack

Why choose us

Our Richmond venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Richmond is situated within Virginia, United States, as well as it being the capital of the Commonwealth of Virginia, it is also the fourth most populated city within the state as it is home to an estimated 217,853 people in 2014 and is the third most populated metro within the state with an estimated population of 1,260,029 people. Schools within Richmond include 36 private schools some of which are St. Bridget School, Southside Baptist Christian School, Brook Road Academy, St. Catherine's School and St. Christopher's School as well as 28 elementary, 9 middle and 8 high schools which are run by the city of Richmond and enrol around 24,000 students. There is also one of the public charter schools the Patrick Henry School of Science and Arts within Richmond. Richmond is also home to one Governors school that was ranked 16th within America’s best high schools overall in 2012 which is the Maggie L. Walker Governor's School for Government and International Studies. Universities and colleges within Richmond are either public or private, some of the public institutes include Virginia Commonwealth University and J. Sargeant Reynolds Community College, and the private institutes include Virginia Union University, ECPI College of Technology, University of Richmond, Union Theological Seminary & Presbyterian School of Christian Education and the Virginia College.

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Address

Sun Trust Center Downtown
919 E. Main Street, Suite 1000
Richmond
Virginia
23219

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Project Management Professional (PMP)® Certification | PMP® Course in Richmond. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Project Management Professional (PMP)® Certification | PMP® Course in Richmond, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Project Management Professional (PMP)® Certification | PMP® Course in Richmond FAQs

PMP® stands for Project Management Professional. It is a globally recognised certification that validates the knowledge, skills, and experience of project managers, demonstrating their ability to successfully lead and manage projects.
The PMP Certification typically covers project management methodologies, tools, and techniques, along with areas such as project initiation, planning, execution, monitoring, controlling, and closure.
The PMP Project Management Certification enhances Project Management skills and credibility, leading to career advancement and higher earning potential. It provides globally recognised credentials, networking opportunities, and access to best practices in the field.
To attend the PMP® Certification Training Course, you need either a four-year college/university degree, 36 months of project leadership experience within the last eight years, and 35 hours of project management education/training or CAPM® Certification. Alternatively, a high school diploma, 60 months of project leadership experience within the last eight years, and 35 hours of project management education/training or CAPM® certification are acceptable.
To obtain the PMP License, you must meet eligibility requirements, complete a PMP training course, and pass the PMP exam.
Yes, you can take this Project Management Professional Training through various accredited training providers offering flexible learning options.
Prepare by studying the PMBOK Guide, taking practice exams, attending a PMP training course, and reviewing study materials and online resources.
Requirements include a secondary degree, 7,500 hours of experience in project management, and 35 hours of project management education, or a four-year degree, 4,500 hours of work experience, and 35 hours of education.
After completing the PMP Course, you can pursue roles such as Project Manager, Programme Manager, or Project Coordinator across various industries, leading teams and managing projects efficiently. These roles often offer competitive salaries and opportunities for career advancement.
Yes, you can attend PMP® Certification Training even if you are not a professional coach. The training is designed for individuals interested in becoming certified Project Management professionals, regardless of their specific professional background or coaching experience.
The Project Management Professional PMP Certification Exam consists of 200 multiple-choice questions. Test-takers have four hours to complete it. The questions cover project management concepts, processes, tools, and techniques.
The passing score for the PMP Certification exam used to be 61% earlier. With the new exam format, the passing score hasn’t been disclosed. It is different for every candidate now and depends on the level of questions the candidate attempts.
You need to renew your Project Management Professional PMP Certification every three years by earning 60 Professional Development Units (PDUs) through continuing education or professional activities.
Yes, the PMP® Certification Training Course is accredited. The Knowledge Academy is an Authorised Training Partner (A.T.P) and is approved to provide PDUs by the Project Management Institute (PMI)®. This PMP Certification Training satisfies the 35 hours of contact required to take the PMP® Exam.
In this PMP® Certification Training Course, you will learn the essential principles, tools, and techniques of project management. You will gain knowledge in areas such as project planning, scope management, scheduling, resource allocation, risk management, and stakeholder communication.
Yes, the PMP Certification Training can facilitate your transition into leadership roles within your organisation by equipping you with project management expertise and leadership skills, essential for guiding teams and executing strategic initiatives effectively.
You can demonstrate the value of PMP Course Certification by showcasing your ability to lead complex projects effectively and mitigate risks, ultimately driving organisational success.
PMP Certification Training equips you with project management skills vital for streamlined operations, fostering efficient project execution and enhancing business growth. This PMP® Training empowers you to lead teams effectively, ensuring project success and driving business expansion through optimised processes.
PMP Course Certification is highly valued in industries such as IT, construction, engineering, healthcare, and finance, where project management plays a critical role in successful project delivery and organisational growth.
This PMP Course Certification improves collaboration and communication in cross-functional teams by providing a common understanding of project management processes, terminology, and best practices.
The Knowledge Academy in Richmond is a leading training provider which offers multiple courses, comprehensive course content, experienced instructors, flexible learning options, and industry recognition, making it a reliable choice for attending this PMP Course.
The training fees for PMP® Certification Training Course certification in Richmond starts from $2495
Please see our PMP® Training courses available in Richmond
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Trusted & Approved

The Knowledge Academy is a Authorized Training Partner (A.T.P) and is approved to provide PDUs by the Project Management Institute (PMI)®.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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